There’s a better way to get the comprehensive reporting you need fast, so you can make better decisions and keep stakeholders informed.

In today’s fast-paced business landscape, the ability to make data-driven decisions efficiently is critical to success. If you’re using Confirmation already, you’re already experiencing the benefits of digitizing your confirmation workflow, but the process of accessing confirmation history and analyzing data can be cumbersome and time-consuming.

Our reporting API, RequestActivity, opens the door to automated retrieval of detailed confirmation activity and eliminates the need for exporting and updating multiple spreadsheets manually. Let’s explore the benefits of using this API and see how it can empower you with business intelligence and improved workflow management.

Unlock business intelligence

Business intelligence is the backbone of informed decision making. The reporting API allows you to tap into your confirmation history, enabling the extraction of raw data for analysis and reporting. This invaluable feature allows for deeper insights into volume of confirmations, evaluation of response times, and identification of potential bottlenecks.

Gone are the days of being restricted to predefined reports; by connecting Confirmation data to a business intelligence tool like Tableau or PowerBI, you can slice and dice data any way you want. You’ll be empowered to foster a more comprehensive understanding of your business.

Here’s an example of our reporting API in action. A multinational investment bank and financial services company is using it to build a time-saving reporting dashboard. Every day at midnight, the dashboard automatically fetches and distributes the latest data to executive stakeholders. Manual report creation is a thing of the past; stakeholders can simply log into Tableau and find their up-to-date reports waiting for them on the dashboard.

Banks often use the reporting API to examine the efficiency of their responses, remove bottlenecks, and adequately assign staff when accounting busy season hits. Efficient, effortless, and no wasted time!

Access historical data

With the reporting API, historical confirmation data becomes readily available — and you can access activity records for as long as you’ve been a Confirmation customer. This historical perspective is invaluable for trend analysis and making informed decisions based on past performance.

Data retrieval is flexible, allowing you to access up to a month’s worth of data at a time. If needed, multiple requests can be made for different date ranges. This adaptability ensures you have access to the data you require, precisely when you need it.

Fulfill SLAs

If you’re like most businesses that thrive on quick response times and meeting Service Level Agreements (SLAs), our reporting API can be a game-changer. By accessing detailed confirmation activity through the API, you can identify any delays or inefficiencies in the process and free up resources. This newfound visibility allows you to take corrective actions promptly, ensuring that response SLAs are met consistently.

Automate processes: the technical details

Automation is a powerful tool in streamlining workflows, saving time, and reducing manual efforts. Our reporting API provides two endpoints, POST Report/RequestActivity, and GET Report/RequestActivity, designed to automate the retrieval of confirmation activity data. The asynchronous nature of these services ensures that even large response sizes don’t impact the efficiency of your operations.

The POST Report/RequestActivity service expects a Start and End date as input and returns a report ID and status (Pending or Completed). Meanwhile, the GET Report/RequestActivity service uses the report ID to fetch detailed confirmation history in a JSON format. The data includes all confirmation requests with at least one action/activity within the specified date range.

Get started today

Our RequestActivity API is a game-changing tool for financial institutions seeking to streamline confirmation workflows, enhance business intelligence, and better serve clients – and it’s incredibly easy to implement, in less than a week. By automating data retrieval, analyzing confirmation history becomes seamless, allowing for faster response times, SLA adherence, and efficient stakeholder communication.

With streamlined access to historical data, you can harness the power of data-driven insights to make informed decisions and drive success. Embrace the power of the RequestActivity API and unlock the full potential of your financial institution’s confirmation process today. Request a free 1:1 demo to take the next step.